A: If you made your purchase in the last HOUR, and it hasn’t been shipped yet, you can send a cancellation
request (Purchase History>More Actions> Cancel Order). Otherwise, the order may not be cancelled as
it was already shipped out.

A: Unfortunately we DO NOT supply these unlock codes and it is the buyer’s responsibility to unlock these
electronic parts at a professional car workshop.

A: Yes, we can offer EXPRESS shipping. Let us know your Country and Postal code to calculate the costs.

A: If the items are stored in the same warehouse and the last code in the title has the same three letters
(for instance letters RAG in the code RAG12345)
then we can combine multiple items into one shipment. Let us know which items you are interested in and we
will take care of the rest.

A: We provide 30 days return guarantee for all your purchases.

The buyer has the right to request a return within 30 days after receiving the item. Item must be returned in
the original condition as it was shipped from us. Returns due to our fault (part is not working or not as
described) will receive a full refund and the return shipping costs will be covered by us.

If the item purchased does not fit your car or you change your mind then it will be your responsibility to
arrange shipping to our address and return our item in the original condition for a full refund.

We ship worldwide.
If the shipping price is not specified for your country, please do not hesitate to send us a message for a shipping quote.
The specified shipping prices are for mainland deliveries only.
Additional charges may apply for deliveries to islands (i.e. Canary Islands) or hardly reached / remote areas.
Please contact us before buying the item if your address is in one of such areas.
All items will be dispatched within 1-2 business days after the payment is cleared.
If you haven’t received your item in 30 days, please contact us and we will help you find the missing package.
The standard delivery time to the Europe Union countries is 3-7 business days.
The standard delivery time to other countries is 7-20 business days depending on the delivery address.
The delivery may be delayed by your country’s customs procedures or other unforeseen events.

We accept only eBay supported payment methods.
All payments must be received before the item is dispatched.
If you bought an item and you can not proceed with the payment, please let us know.