Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide

• Name
• Email address
• Phone number
• Billing and delivery address
• Order details
• Messages or queries submitted via forms

B. Automatically Collected Information

When you browse our site, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Cookies and tracking data

C. Payment Information

Payments are handled securely through third-party payment processors. We do not store your card details.

2. How We Use Your Information

• Process and deliver your orders
• Provide customer support
• Respond to enquiries
• Improve our website and services
• Send order updates and notifications
• Detect and prevent fraud
• Comply with legal obligations

3. Cookies & Tracking Technologies

• Improve website functionality
• Remember your preferences
• Analyse website traffic
• Enhance your shopping experience

You can disable cookies in your browser settings.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Delivery and courier companies
• Payment processors
• IT service providers
• Legal authorities (only when legally required)

All third parties follow GDPR-compliant practices.

5. Data Security

We use technical and organisational measures to protect your data from:

• Loss
• Misuse
• Unauthorised access
• Disclosure or alteration

However, no internet system is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfil orders
• Meet legal requirements
• Resolve disputes

You may request deletion of your data at any time.

7. Your Rights Under UK GDPR

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to certain uses
• Request data portability
• Withdraw consent (where applicable)

To exercise your rights, contact us at:
Email: (Insert email)

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.